The emails FlowNext sends
Every email, who receives it and when: out-of-service alerts, inspection reminders, the Monday digest and more.
Everything FlowNext emails, who gets it and when. Mail comes from notifications@flownext.co.
About your equipment
- Out of service: the moment an item is reported out of service, from a tag or the office. To the office team and the person in charge of where the item is, except whoever reported it. One email per report. See Report a problem with equipment.
- Inspection reminder: about 7 AM, when items come due within 30 days or go overdue. To the office team. See Inspection reminder emails.
- Weekly digest: Monday at 6 AM. To owners. Inspections expired or due, items flagged for repair, and items whose repairs have reached half their price. Sent even when nothing needs doing, so you know it's working.
About your account
- Welcome: when you create an account.
- Invitation: to someone you invite.
- Sign-in link: when someone asks for one; it works once, within 20 minutes.
- Trial ending and trial ended: to owners, three days before and just after.
- Password reset and password changed.
Receipts and payment emails come from Stripe. See Change plan, update your card, invoices and cancelling.
All times are in your company's time zone. See Company name, time zone and field location.
Related
Still stuck?
Use the message button in the bottom corner of any page, or email support@flownext.co. A person replies, usually within one business day.