Help topics

Owner, office and field users

What each role can see and do, and why field users are free and unlimited on every plan.

Everyone on your FlowNext account has one of three roles.

Field

For crews. A field user signs in on their phone, scans tags, and can move equipment, report a problem and log hours. Their home screen has Scan a tag and their recent equipment. They never see the office screens, prices or reports.

Field users are free and unlimited on every plan. Invite your whole crew.

Office

For the people who run the equipment. Office users get everything in the sidebar: equipment, locations, documents, maintenance, activity and reports, plus the field view when they scan a tag. They get the inspection reminder and out-of-service emails. Office users are unlimited too.

Owner

Everything an office user can do, plus:

  • inviting and removing people (Settings → Team);
  • the company name, time zone and field location setting (Settings → General);
  • choosing a plan and managing billing (Settings → Billing);
  • the Monday digest and trial emails.

An account always has at least one owner.

To change someone's role today, remove them and invite them again with the new role. See Invite your team, or remove someone.

Related

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