Help topics
Team, account & billing
Roles and invitations, company settings, plans, the trial, billing and the emails we send.
- Owner, office and field users What each role can see and do, and why field users are free and unlimited on every plan.
- Invite your team, or remove someone Send invitations from Settings → Team, what each invitee receives, and taking someone off the account.
- Company name, time zone and field location The General tab of Settings, and why the time zone decides what "today" and "overdue" mean.
- What each plan includes, and item limits Starter, Pro and Business: the item limit, which features each has, and what happens when you reach the limit.
- The free trial, and choosing a plan What the 14-day trial includes, how to subscribe, and what happens to your data if the trial ends.
- Change plan, update your card, invoices and cancelling Everything about a running subscription is under Manage billing, on the Billing tab of Settings.
- The emails FlowNext sends Every email, who receives it and when: out-of-service alerts, inspection reminders, the Monday digest and more.
Still stuck?
Use the message button in the bottom corner of any page, or email support@flownext.co. A person replies, usually within one business day.