Late payments aren't always the client's fault. Often the process itself delays invoicing, obscures due dates, and makes it easy for clients to ignore you.
Cash flow problems rarely start with clients refusing to pay. More often, the process itself creates the delays. Here's what a broken invoicing workflow looks like in small businesses.
Every step labelled: keep, improve, replace, or automate — with the reasoning behind each call.
Time savings converted to dollars. Net annual value of each change and its payback period in weeks.
Your process mapped visually — as-is and improved — so the gap is obvious at a glance.
A clean document you can share with a business partner, investor, or operations hire.
The invoicing and collections audit takes less time than your next internal meeting about the same problem.
Audit your invoicing process — freeOnce you've fixed this one, these are next